By training your team in business communication etiquette, you can increase employee retention by 50% [link to infographic] and save millions of dollars in delays or setbacks that usually result from poor communication. By communicating with you and observing how you behave in the workplace, your team members will understand the ins and outs of business communication etiquette and adjust their behavior accordingly. The Grammarly Digital Communication Assistant is the perfect tool to help teams improve written business communication etiquette. All of these tips will help you and your team apply better business communication etiquette on an individual level. For example, Grammarly research has shown that users from Costa Rica, India, Ireland, Malaysia, Mexico and Vietnam are more likely to find the right tone in their written communications than users from other countries. Business etiquette isn’t just about “proper” behavior. “It’s about honing your emotional intelligence to be more aware and respectful of those around you. When communicating in writing, whether it’s a quick email to a colleague or writing a formal report for an upcoming meeting, pay close attention to your tone. As our methods of communication evolve, so do the rules of etiquette. Determining exactly what rules you and your team should follow can be a difficult process, as certain expectations can vary by location and culture. Contact our team today for more information or get started with Grammarly Business now. But if you take a few steps in the right direction today, you and your team can achieve your communication goals sooner rather than later. The first and most important thing you can do to help your team improve is to lead by example. Active listening is essential to knowing what is expected of you and your team in different geographic and cultural contexts. This is especially true if your company is international or your team consists of employees working in different locations. Navigating the shifting landscape of language and etiquette in a world that is constantly and increasingly changing can be challenging. The tone of voice is sometimes harder to grasp and convey in writing. So always check your work and make sure your tone of voice is appropriate for the situation.